FAQ

Where are your products made?

All products are carefully handmade one by one in our studio located in Montreal, Canada. 

Which carrier do you use to ship my order?

We use Canada Post for all of our parcels shipments. We provide a tracking number for each order. As soon as we have printed the label, you will receive an email with the tracking number so you can track your order. 

What are the shipping delay?

All of our products (except custom made ones) are ready to ship. Please allow a transit time of 3-8 business days for Canada and 5-10 business days for the USA. We are not responsible for any shipping delays regarding Canada Post. 

I am located in Montreal, can I come and pick up my order at your studio to avoid the shipping fees and delays?

Of course! Just send us an email so we can arrange this for you. 

How do I take care of my leather goods?

You may use Mink Oil (can be found on AMAZON) to care and protect your beautiful new leather goods. This will ensure that this beautiful piece lasts a lifetime.

How do I wash my non-medical face mask?

Place your mask in a small washing bag. Wash you new mask at delicate cycle during at least 30 minutes. Hang to dry, even better if you can hang in outside in the sun!

 

 

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